Frequently Asked Questions

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Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, see our support center.

What is OCalls?
OCalls is a CRM and dialer software developed by Ravar Group, designed to enhance business communication, automate call processes, and improve customer relationship management.
OCalls provides features like automated dialing, call tracking, reporting, contact management, and CRM integration, helping businesses streamline their communication and sales processes.
OCalls is a cloud-based solution, ensuring accessibility from anywhere without the need for complex hardware installations.
OCalls includes:
  • Auto and predictive dialing
  • Call recording and tracking
  • CRM integration
  • Analytics and reporting
  • Contact management
  • Voicemail drop
Yes, OCalls supports call recording. However, users must comply with applicable call recording laws and obtain consent where required.
Yes, OCalls supports integration with various CRM platforms to ensure seamless workflow automation.
OCalls operates on a subscription model. Pricing details and plans are available on our website.
Yes, we offer a trial period for users to explore OCalls before subscribing.
We implement industry-standard security measures, including encryption, access control, and regular audits to protect user data.
Yes, you can cancel your subscription at any time. However, refunds are not provided for unused periods unless specified in our refund policy.
If a payment is missed, your account may be temporarily suspended. Service will resume once the payment is completed.
You can reach our support team at support@ocalls.com for assistance.